Children’s Sunshine Home welcomes findings of HIQA Inspection

21 Jan

The Children’s Sunshine Home (CSH) welcomes the overall findings of a recently conducted inspection of our disability services by the Health Information and Quality Authority (HIQA).

The announced inspection took place over two days (December 9th and 10th, 2014) in the context of an application by CSH for registration of its 19 residential places under the 2013 National Standards for Residential Services for Children and Adults with Disabilities.

In its report, HIQA states that “inspectors found that residents received a good quality service in the centre by staff, who supported and assisted them to have a range of choice in how they went about their day.  There was evidence of good consultation with families through satisfaction surveys, newsletters and meetings for residents, and residents’ communication support needs were met effectively”.

The HIQA report also states that “the centre was bright, clean and homely. It felt warm, and had a hospitable atmosphere.  There were systems in place to communicate and provide feedback to the residents’ representatives.  Inspectors found systems were in place for families to voice concerns and advocacy services were available.  Collective feedback from residents and relatives was one of overall satisfaction with the service and care provided, with one area of concern raised. This was discussed with the person in charge who provided an assurance to inspectors that action was being taken”.

We also welcome the finding by HIQA that “there was a committed management team in place”, as well as a good governance structure.

However, the HIQA report also identified a number of areas requiring improvement “to ensure compliance with the Regulations, mainly in relation to documentation and record keeping”.  These areas include; personal plans for residents; contracts of care for all residents; the system for the improvement and learning from adverse events, and the implementation of a draft emergency plan.

The December 2014 HIQA report also reviewed 20 action items identified in its first inspection of our disability service in June 2014. It found that 12 were fully complete, three were in progress and five were incomplete.

The Children’s Sunshine Home has now provided follow-up information to HIQA on the additional measures it is taking to ensure full compliance in the areas identified as requiring improvement. Details of these are publicly available on the HIQA website here.

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