A-Z Information for Families
Our main reception is located in Rowan House. All phone calls and visitor enquiries are dealt with from here.
We are open 5 days a week from 9.00am – 5.00pm.
Immediate family members should telephone directly to their child’s relevant house and speak to a member of the nursing team.
- Main Reception (Rowan House) 01 289 3151
- LauraLynn House 01 268 6666
- Hazel House 01 289 8799
- Willow View 01 289 4083
- Holly Oaks 01 289 4152
Download our map to see the various buildings and amenity areas here.
LauraLynn House: offers 4 en-suite family bedrooms for families who need to be close during their child’s stay. The accommodation facilities include a self-catering kitchen and living room.
For Training Programme Attendees or other Visitors to LauraLynn; there are ample hotel accommodations close by. The nearest hotel is the Clayton Hotel Leopardstown, which is within walking distances of the hospice. Contact the hotel for the ‘LauraLynn’ preferential rate.
We have a multi-media console within LauraLynn House.
There is a bike shed located at rear of staff car park opposite the Main Reception at Rowan House.
There is ample free car parking within the Hospice grounds designated for families and visitors. Wheelchair Accessible parking is available. Cars are parked at Owners Risk.
Chaplaincy & Support
The Chaplain offers pastoral and spiritual care to all, irrespective of their religion or faith or none. This service is offered to all families and staff and is available throughout the year. Following the death of your child, our chaplain can arrange a ceremony if requested at LauraLynn or at a church in accordance with your family wishes. T:01 2893151 E: firstname.lastname@example.org
Compliments, Comments & Complaints
We welcome feedback on all aspects of our care. LauraLynn strives to provide the best care for your child. We understand there may be times you feel unhappy about the service you are receiving, but do not wish to raise it formally. If you feel comfortable, please talk to a staff member, and we will investigate it and try to resolve the matter. We also have comment cards at various locations. Please fill in a card and leave it in the suggestion boxes at LauraLynn House, Rowan House, Little Oak, Reception or the Restaurant.
You can download our Contact Us & Map here.
Directions By Car
Sat Nav Coordinates: Latitude: 53.27330 (53°16’ 23.88” N)
Longitude: -6.19619 (6° 11’ 46.28” W)
Driving from the M50
- Southbound – Exit M50 at junction 14, and at roundabout take the 2nd exit onto R113 Leopardstown Rd. (following the signs for Dunlaoghaire) past Bewley’s Hotel. Travel to the next roundabout, take 3rd exit, continuing past the entrance to The Leopardstown Racecourse by approx. 200 metres and the entrance of the LauraLynn, Children’s Hospice will be on the right.
- Northbound – Exit M50 at Junction 13, taking the R113 to Sandyford/Dundrum. Take a left onto Kilgobbin Rd. and travel to the traffic lights taking a left turn onto R113 Leopardstown Rd. Keep left on the Leopardstown Rd. until you reach a roundabout, take the 3rd exit. Remain on R113 and continue to the next roundabout. Take the 3rd exit, continuing past the entrance to The Leopardstown Racecourse by approx. 200 metres and the entrance of the LauraLynn, Children’s Hospice will be on the right.
From Dublin City
- Head out the Stillorgan N11 dual carraigway to White’s Cross. Turn right onto Leopardstown Rd and we are on the left approx 2km, just before the entrance to Leopardstown Racecourse.
Directions by Public Transport
- Bus Stop No. 3189 – located just outside the main entrance to LauraLynn, Ireland’s Children’s Hospice.
- City centre to Whites Cross (i.e Stillorgan Rd./Newtown Park Ave. Junction), take No. 46A bus. It is a 10 minute walk from the Leopardstown Road to LauraLynn Ireland’s Children’s Hospice on left hand side just past a small row of shops.
- Blackrock Dart Station, Stop 3085 – take No. 114 bus direct to the entrance of LauraLynn Ireland’s Children’s Hospice – Stop 3189.
- Tallaght to Whites Cross (i.e Stillorgan Rd./Newtown Park Ave. Junction) take the No. 75 bus. It is a 10 minute walk from there along the Leopardstown Road to LauraLynn, Ireland’s Children’s Hospice.
- City Centre – Green Line – Sandyford Stop
- Sandyford stop –It is approximately a 10 minute walk from the Sandyford Stop to LauraLynn Children’s Hospice on the Leopardstown Road.
Preventing infection is only possible by working together. We have hand sanitizer at all entrances. One of the best ways of reducing healthcare acquired infection is through a strict hand washing regime. Hand washing facilities and instruction are posted throughout LauraLynn . You can help by using these facilities and asking all visitors to clean their hands before coming into contact with your child.
All members of staff wear an identify badge at all times. All visitors are provided with a visitors badge at reception and must wear it. If someone is not wearing an identity badge and approaches your child at any time, please check with staff and they will contact security.
You can use your mobile phone throughout the hospice; however we would ask that you are considerate to other visitors and staff. You are welcome to take photographs of our facilities but we do not allow photos to be taken of any members of staff or children without their permission. A staff member can provide you with the password to access Wi-Fi.
Respect for our staff and other families
We know that at times, families may be frustrated or upset and we will help to find the right member of staff to help. However, we adopt a ‘zero tolerance’ approach to inappropriate or threatening behaviour to staff, patients or families. Any person acting in an aggressive, threatening or abusive behaviour will be asked to leave the premises.
Responsibility for Children
All children are welcome in LauraLynn, especially a child’s siblings. We have facilities onsite to enable them to have an enjoyable experience including playgrounds and toys. However, parents are responsible for their children when visiting and we ask for consideration to other families and children in LauraLynn.
Our restaurant is open daily and available to all relatives, staff, volunteers, students and visitors to the hospice. Freshly cooked meals are prepared each day with an emphasis on healthy, nutritious meals. Cooked Meals are available at the following times:
Monday – Sunday
Breakfast 8.30 am 11.30 am
Lunch 12.30 pm 2.30 pm
Tea 5:00 pm 6:00 pm
Soup & Sandwiches, tea and coffee are available throughout the day.
Sensory Garden and Play Areas
We have 3 gardens, all wheelchair accessible with a variety of equipment suitable for children of all abilities. These gardens are for general use by family and friends and are for your comfort and enjoyment when you visit/stay at LauraLynn. Children must be supervised at all times when using these areas.
All visitors, other than families of children should come to Rowan House reception. You will be asked to sign in and be given a visitor’s badge. We cannot accept liability for any vehicles or personal belongings, however we do have security and CCTV in operation on site. The gates to the entrance of LauraLynn close at 9 pm.
LauraLynn Children’s Hospice operates a “No Smoking Policy” in all buildings and on the grounds. If you must, there is a designated smoking area located adjacent to the bike shed at rear of the staff car park opposite Main Reception.
Social Work & Psychology Department
We work within a multidisciplinary team to provide support to families and staff to cope with the stress of illness and bereavement. For more information, ‘Meet our Team here’
Toilets and Changing Facilities
Toilets and baby and disabled changing facilities are available in all public areas. Please support our infection control efforts by using the washing and disposal facilities provided.
Visiting Times at LauraLynn
Visitors are very welcome at LauraLynn. Visiting hours are flexible with consideration taken to all children staying with us. Family and friends can visit throughout the day. Visitors are encouraged to leave at around 9.00pm, to allow children to settle for the night. Immediate family who wish to stay with a seriously ill child are welcome and efforts are made to ensure their comfort.
You can access free Wi-Fi by asking a staff member for the visitor password.